Privacy Policy

Bossley Bears Volleyball Club

Bossley Bears Volleyball Club ("Bossley Bears", "we", "our", or "the club") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you register with the club, attend sessions, or interact with our services.

By registering with Bossley Bears Volleyball Club or using our services, you agree to the practices described in this policy.

Information We Collect

We may collect personal information when you:

Register as a member or guest
Book sessions or events
Subscribe to a membership
Contact the club
Participate in club activities

The types of information we may collect include:

Name
Email address
Phone number
Date of birth
Emergency contact details
Membership information
Session attendance records
Payment and billing information

Payment information is processed securely through our third-party payment provider and is not stored directly by the club.

How We Use Your Information

We collect personal information in order to:

Manage club memberships
Process bookings and attendance
Communicate important updates about sessions or events
Manage payments and subscriptions
Ensure participant safety
Comply with sporting or insurance requirements
Improve club services and operations

We only collect information that is reasonably necessary to operate the club and deliver our services.

Payment Processing

Membership payments are processed through Stripe, a secure third-party payment processor.

Stripe may collect payment details including debit or credit card information in order to process recurring membership payments.

Bossley Bears Volleyball Club does not store full credit card details.

For more information about Stripe’s privacy practices, please refer to Stripe’s own privacy policy.

Third-Party Services

We use third-party platforms to manage certain club operations.

These may include:

RevSport – membership registration and booking management
Stripe – payment processing
Website hosting providers
Communication tools used to send club updates

These providers may store or process personal information as required to deliver their services.

Disclosure of Information

We do not sell or trade personal information.

Personal information may be disclosed where necessary to:

Service providers assisting the club’s operations
Sporting governing bodies where required for registration or insurance
Comply with legal obligations
Respond to lawful requests from authorities

Any disclosure is limited to information necessary for the relevant purpose.

Data Security

Bossley Bears Volleyball Club takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Access to personal information is restricted to authorised personnel who require the information to perform their duties.

However, no online system can guarantee absolute security and users should be aware that information shared online carries inherent risks.

Photography and Media

From time to time, photographs or videos may be taken during club activities for promotional purposes.

These may be used on:

The club website
Social media platforms
Promotional materials

If you do not wish to appear in photos or videos, please notify the club in writing.

Access and Correction of Personal Information

You may request access to the personal information we hold about you.

If your information is incorrect or outdated, you may request that it be corrected.

Requests can be made by contacting the club directly.

Policy Updates

Bossley Bears Volleyball Club may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.

The most current version will always be available on the club website.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact the club:

Bossley Bears Volleyball Club
Email: info@bossleybears.com.au