Policies & Club Rules
Policies & Club Rules
To ensure a safe, fair, and enjoyable environment for everyone, Bossley Bears Volleyball Club operates under a number of club policies.
These policies outline how memberships work, how sessions are booked, and the responsibilities of players when participating in club activities.
All members and guests are expected to read and understand these policies before attending sessions.
By registering with Bossley Bears Volleyball Club or participating in club activities, you acknowledge and agree to these policies.
Important Notes
Before attending sessions, please be aware of the following:
- Memberships are recurring weekly subscriptions billed through Stripe
- All memberships have a 1 week notice for holds/pauses
- All memberships require a two (2) week cancellation notice. Please note that the minimum commitment period must be completed before the notice period can begin.
- Session bookings open 7 days in advance
- Membership does not guarantee a spot in sessions
- Guests must be registered and manually booked by the club
- Private court hire is not available through the club
Please review the policies below for full details.
Policies
The terms and conditions outline the general rules of membership and participation at Bossley Bears Volleyball Club. This includes member responsibilities, club conduct expectations, and the club’s right to update policies or manage membership access where necessary.
This policy outlines how Bossley Bears Volleyball Club collects, stores, and uses personal information. It explains how your data is handled when registering, booking sessions, and making payments through our platforms.
This policy explains how membership payments are processed through Stripe, including recurring billing, payment authorisation, failed payment procedures, and refund terms for memberships.
This policy outlines the risks associated with participating in volleyball activities and confirms that players take part at their own risk. It also explains participant responsibilities, safety expectations, and the liability release required when attending club sessions.
This policy explains how session bookings work, including booking windows, capacity limits, cancellation expectations, and the club’s approach to repeated no-shows or misuse of the booking system.
This policy explains how refunds are handled for Bossley Bears memberships, sessions, and programs, including the Volleyball NSW membership component required for insurance coverage.
Refund requests are assessed in accordance with both Volleyball NSW guidelines and Bossley Bears club policies.
The guest policy explains how members can invite guests to attend sessions. It covers guest registration requirements, how guest bookings are arranged, guest pass limits, and the conditions under which guests may participate in club activities.
